Job Description

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role:

The incumbent, under the direction of the IT Supervisor II, serves as a Subject Matter Expert (SME) for the Medi-Cal Eligibility Data System (MEDS) and works within the Business Analyst Unit to coordinate system development tasks and manage assigned projects. Acting as a liaison between technical and non-technical stakeholders—including county, state, federal, and vendor partners—the incumbent facilitates requirements gathering, assesses business cases, and participates in solution discussions to ensure enhancements are scalable, secure, and aligned with industry, state, and departmental standards. Responsibilities include technical report writing, project and contract oversight, testing, documentation, and impact analysis of IT-related legislation. The incumbent ensures compliance with HIPAA and data privacy regulations, oversees all phases of the project lifecycle, and supports high-level system design and implementation for Medi-Cal applications.

Full benefits packages available for employee and dependents.

Have questions and/or need assistance? Contact  Recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/27/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services

Mailing

Attn: Certification Technician JC-478409

M.S. 1300

P.O. Box 997411

Sacramento , CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services

Drop-Off

JC-478409

1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814

Drop-off location is open weekdays; closed on weekends and holidays

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  The SOQ must be typed, paper size to be 8 1/2" x 11", single space, 1" Margins, no more than two pages (2) in length and 12 pt. Arial font. Do not exceed one page in length for each question. Include name and question number on each page. The SOQ must address the following:

  1) Describe an analysis or project you worked on that had substantial impact on the business. Please include project methodology and your role in each phase.

  2) Describe a situation where you had your work planned for the day, then received an urgent request to complete work that was unplanned. How did you prioritize the work you had planned versus the urgent request that you received?

  NOTE: Please refrain from ‘textbook’ definitions or explanations. Statements of Qualifications (SOQs) generated by AI tools, such as ChatGPT, will be considered void and will not be eligible for this position.. We are looking for your personal experience in your responses. 

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's 

provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: . This survey is not required to be considered for this position.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Marie Seavers
(916) 713-8107
marie.seavers@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Completing the application

All information regarding your employment history must be included on the State Employment Application (STD 678).  Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted:

• “To” and “From” dates (month/day/year)
• Hours worked per week
• Private sector job titles
• Supervisor name and phone number
• Job duties performed
• State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles).  

Applications who are relying on additional documentation (transcripts, copy of degrees, certifications, licenses, etc.), in order to prove they meet the minimum qualifications listed in the Classification Specification must submit those documents with their application package.  

Here is the link to the exam bulletin for CLASSIFICATION

If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at  Recruit@dhcs.ca.gov

For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or  CalCareer@calhr.ca.gov

Job Tags

Holiday work, Contract work, Immediate start, Weekend work, Weekday work,

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