Responsibilities will range from resolving helpdesk IT requests in a timely manner, with a positive attitude and following up with the user to ensure satisfaction, installing/mounting new hardware to vetting and setting up new systems for all locations. The tech will work closely with fellow department members and contractors on IT projects. Tech must be able to clearly communicate with the IT Manager to ensure all projects are reviewed and approved, on schedule, and deadlines are met. Tech will remain current on industry standards, potential threats and remain up to date on hardware and software.
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