Job Description
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
This senior level role serves as a lead for a team of Records Information Specialists for a location. Senior Specialists are to exemplify performing high quality, heavily detailed work with accuracy and efficiency on a daily basis. All Specialists are responsible for performing detailed reviews of property records; reading, analyzing and interpreting contracts, legal documents and other records to establish ownership/rights of property. The senior level role is also to act as a liaison between corporate office and location staff.
**JOB RESPONSIBILITIES**
**Lead Support**
+ Provides analytical and special project support to the Manager
+ Assists Manager with analyses and Excel spreadsheet preparation
+ Assists in defining, measuring and tracking key performance indicators to drive and support the document team
+ Works with group leadership to complete high priority projects and interacts with other corporate departments to manage data flow and deadlines
+ Onboard new team members across multiple positions
+ Tracks team's attendance
+ Addresses the team's day-to-day questions, troubleshooting as needed
+ Performs quality checks of Records Information Specialists' work to identify progress and potential training needs
+ Complete required training and obtain certification to teach all applicable HRDP training
+ Ensures policies, procedures, processes, standards, and workflows are communicated to the Team
**Project Support**
+ Reviews multiple data fields including name, address, date and other critical information for completeness and accuracy
+ Responsible for data entry of reconciled and reviewed critical information listed above and other vital statistics
+ Reconciles discrepancies between multiple record sources
+ Utilizes superior attention to detail to identify variances in location records including ownership, dates and transfers
+ Physically retrieve records from various locations as needed (vaults, shelves, file cabinets, attics, basements, etc.) to perform daily tasks
+ Assists with property verification walks with location maintenance representative
+ Assists in creating and implementing improvement solutions to existing processes as well as corporate driven policies and procedures related to field operations
+ Identifies opportunities to streamline tasks associated with daily work functions
+ Works with the other departments to ensure database updates are correct and correctly linked in system
+ Adapts to changing work requirements and environment as needed
+ This is not intended to be an all-inclusive list of the essential functions or duties related to this job
**Minimum** **Requirements**
**Education**
+ High school diploma or equivalent
+ Bachelor's degree in Business, Accounting or Finance or relevant field of study preferred
**Certification/License**
+ Valid state driver's license in good standing
**Experience**
+ Two and one-half (2 ½) years applicable work experience in area requiring strong attention to detail (e.g., experience auditing contracts and financial records), metric reporting and data analysis
+ Lead experience preferred
+ Lean/6-sigma experience a plus
**Knowledge, Skills and Abilities**
+ Strong problem solving abilities
+ Intermediate Excel skills (formula creation, pivot-tables, and other intermediate functions)
+ Proficiency in Microsoft Word, PowerPoint and Outlook
+ Highly detail-oriented with a careful eye for quality control and presentation of work
+ Self-motivated and driven to produce results within tight deadlines and with maximum quality within allowed time constraints
+ Able to lead, motivate and influence team with professionalism and a strong commitment to project/departmental objectives
+ Advanced verbal and written communication skills, including the ability to create presentations and speak in front of groups
+ Knowledge of Funeral and/or Cemetery field operations preferred
+ Project management skills/experience preferred
**Work Conditions**
**Work Environment**
+ Work indoors and or outdoors during all seasons and weather conditions
+ Comply with dress code policy
**Work Postures**
+ Frequent, continuous periods of time standing, up 6 hours per day
+ Sitting continuously for many hours per day, up to 6 hours per day
+ Climbing stairs to access buildings frequently
**Physical Demands**
+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
+ Ability to ascend/descend step-ladders to retrieve files from ground floor and top shelves of vaults, often in tight spaces
+ Ability to move bankers boxes of files 50 pounds or more
+ Keen vision (with or without corrective lenses) required to read historical documents/images (paper & electronic) and obtain key pieces of information, transcribing them accurately into electronic spreadsheet
**Work Hours**
+ Working beyond "standard" hours and overtime as the need arises
+ Limited local travel if needed
**Compensation:**
$26.55/hr - $34.00/hr
Exact compensation may vary based on skills, experience, and location.
**Benefits (dependent upon eligibility):**
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
**_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._**
Postal Code: 92121
Category (Portal Searching): Administration and Clerical
Job Location: US-CA - San Diego
Job Profile ID: C00783
Time Type: Full time
Job Tags
Full time, Temporary work, Work experience placement, Local area, Outdoor, Flexible hours,
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